I ship to all countries and provide door-to-door tracking to the US, Canada, and 55 other countries*.
* Orders shipped to Mexico may lose tracking depending on the tracking number of the label that gets assigned once Asendia receives the package and hands it off to Mexico's national postal service, Correos de México.
** Due to the ongoing conflict in Ukraine, Belarus and Russia aren't accepting any packages until further notice.
What's the difference between a flatmailer and envelope for shipping?
A flatmailer is made of stiff paperboard that protects the shipped items from getting bent. It also includes tracking, which envelopes don't.
An envelope is cheaper but has the risk of getting lost or bent, so it's only recommended for photocards.
What happens if my order never arrived or arrived damaged?
If:
- your order was shipped via flatmailer and was never delivered due to shipping errors from the carrier
- your items arrived damaged,
For all other questions, please send me a message via the contact page.